HOW a SWOOD PROJECT IS HANDLED
SWOOD’s technical teams are on hand at every step, from identifying your needs right through to customer support once our solution has been implemented. With our expertise in all-in-one CAD/CAM software dedicated to woodworking, we ensure an efficient deployment.
SWOOD NETWORK OF INTERNATIONAL RESELLERS
With its extensive network of 90 certified partners, SWOOD provides top customer service for our clients.
Located in over 60 countries, these partners have joined the network to distribute and support SWOOD solutions locally in a highly technical environment.
More than 400 certified experts provide local customer service with the common aim of automating design and manufacturing processes.
OUR SUPPORT SERVICES
TECHNICAL TRAINING
With SWOOD, you’re not just getting leading CAD/CAM software, but you also benefit from local support to maximize its potential.
In concrete terms, it is through training provided by our teams or local certified resellers that you master all the essential features for your projects. Afterward, our certified resellers continue to support you, providing all the necessary resources for your daily operations.
CUSTOMER support
You get full access to our online technical support through your local SWOOD-certified reseller, ensuring fast, efficient assistance whenever needed.
With our global network of certified resellers, present in over 60 countries, you benefit from tailored guidance, dedicated training, and personalized support to make the most of your software’s full potential.
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SOFTWARE MAINTENANCE
SWOOD offers maintenance contracts for all its users, ensuring regular support, updates, and technical assistance to optimize the use of its CAD/CAM solutions. We are committed to working with you so that you can make the best out of SWOOD woodworking software.
What is included in a SWOOD maintenance contract:
- Technical support
- Additionnal tools
- New versions and updates
MACHINE START UP
A SWOOD expert performs a series of tests to ensure compatibility between our CAD/CAM software and the workshop’s CNC machines. Even machine-specific technologies are managed by tweaking post-processors.
HOW TO BUY SWOOD?
Our certified SWOOD resellers are present in over 65 countries worldwide. They are experts at using SWOOD and will provide an excellent integration experience.
