Politique de confidentialité

This EFICAD Privacy Policy (hereinafter “Privacy Policy”) provides information on the collection, use, sharing and processing of Personal Data (as described below) by EFICAD SAS, a French company with its principal place of business at 55 avenue de Melgueil, 34280 La Grande Motte, France, registered under number the VAT numberFR62950408765, and its affiliates (hereinafter “EFICAD”, “We”, “Our”) in connection with Your (as described below) use of EFICAD websites (the « Sites ») and social media pages that link to this Privacy Policy, Your use of EFICAD computer software application including software activation, Your interactions with EFICAD during in-person meetings, and in the context of other offline sales and marketing activities.

This Privacy Policy also explain how You can control the use of Your Personal Data.


This Privacy Policy applies to the processing of Personal Data (as described below) by EFICAD of the Sites’ visitors and users, the users of EFICAD computer software applications, the customers and prospective customers and their representatives, and the suppliers and business partners and their representatives (« You » or « Your »).

As used in this Privacy Policy, personal data (Personal Data) means any information that relates to an identified individual or to an identifiable individual.

EFICAD collects Personal Data online and offline (e.g., via a business card voluntarily given to an EFICAD employee) and this Privacy Policy is applicable regardless of the means of collection.

For visitors and users of the Sites: each Site is subject to Terms of Use that can be found on each Site and are incorporated into this Privacy Policy. Your use of the Sites and any Personal Data You provide on the Sites are subject to the terms of this Privacy Policy and the applicable Terms of Use.


Personal Data collected may include:

  • identity, title
  • company, company information
  • contact details (email address, mailing address, phone number)
  • online browsing (Sites, social networking pages, partner websites)
  • cookies (as described in section 10), IP address, MAC Address

Any other data as may be relevant for the purposes listed below.


EFICAD products and services are not designed to be marketed to children who are considered as minor under the applicable data protection law and EFICAD does not knowingly collect or store Personal Data from children under such age. For children whose usual place of residence is in the European Union, Lichtenstein, Norway or Iceland, the default age at which a person is no longer considered a child is 16 subject to local law to adjust that limit between 13 and 16.

Certain EFICAD computer software application may be appropriate for use by children at school, however, EFICAD does not knowingly collect or store Personal Data from such children for such use.

If parents or guardians become aware that their child has provided EFICAD with Personal Data without their consent or without a teacher’s or school administrator’s consent, they can ask EFICAD to remove such Personal Data and terminate the child’s account by sending an email to the EFICAD Data Protection Officer: privacy@eficad.com.

If EFICAD becomes aware that it has collected Personal Data from a child below the age of consent under local data protection laws without consent from a parent or guardian, EFICAD will take steps to seek the parent’s or guardian’s consent for that processing or to remove such Personal Data and terminate the child’s account.


EFICAD can process information about You collected both offline and online.

Offline information about You originates from Our interactions with You during in-person meetings or at events, conferences, workshops or gatherings;

Online information about You originates from Your activities on the Sites, for example, in relation with Your EFICAD accounts, (pre-)sales inquiries, from the activation of EFICAD computer software application or from Your interactions with EFICAD via electronic communication tools such as email or telephone.

Online information about You may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on the Sites. For more information on cookies and similar technologies, please see Section 10 below.


EFICAD collects and uses Your Personal Data for the purpose of carrying out its business based on the following legal grounds and for the following purposes:

  • Processing activities based on Your prior consent if required by law (e.g., You are a resident of the European Union, Iceland, Liechtenstein, or Norway):
    • to deliver functionality on the Sites and for their technical and functional management
    • to communicate and respond to Your requests and inquiries to EFICAD and its resellers
    • to enable EFICAD to manage events or webinars which You register for attend
    • to enable EFICAD to manage its marketing activities
  • Processing activities based on performance of a contract:
    • to allow You to open and maintain an account in order to obtain specialized documentation and technical assistance
    • to enable You to subscribe to a commercial or a support service
    • to enable EFICAD to manage its business relationships, including sales opportunities, commercial offers, purchasing, contracts, orders, and invoices, and which may include conversational data (e.g., chat, email, and voice messaging data)
    • to provide You with commercial or support-type services
    • to enable You to purchase software licenses, or products or services, download software and/or register software licenses and/or activate software licenses
    • to manage Your training and/or certification on EFICAD products and services
  • Processing activities based on EFICAD’s legitimate interest:
    • to enable EFICAD to manage job application
    • to enable EFICAD to manage obligations regarding export compliance
    • to manage anti-piracy and compliance actions, EFICAD collects data related to the unauthorized use of its own and its affiliates software, including personal data (connexion data). Any unauthorized user of EFICAD or its affiliates software is hereby informed and consents to such collection of data, as well as its transmission and use for anti-piracy purposes.


EFICAD does not store Your Personal Data for longer than needed. The length of time EFICAD retain it will depend on any legal obligations, the nature of any contracts with You, Your consent existence or EFICAD’s legimate interest.


The sole recipients of Your Personal Data are the different EFICAD’s departments as well as subsidiaries of the company that may be located outside the European Union. Personal Data shall only be disclosed to EFICAD resellers or trusted third-party providers with Your prior consent unless the communication of such information is strictly necessary to the provision of the service requested or where access is requested by a public or legal authority.


EFICAD takes all reasonable precautions to keep Your Personal Data secure.

No method of transmission over the internet or method of electronic storage is 100% secure. While EFICAD strive to use commercially acceptable means to protect Your Personal Data, EFICAD cannot guarantee its absolute security.


Please find hereunder a summary of the rights You have under the GDPR:

  • The right to be informed;
  • The right of access;
  • The right of rectification;
  • The right to erasure/right to oblivion;
  • The right to object to direct marketing, including profiling;
  • The right to withdraw consent at any time for data processing based on consent;
  • The right to oppose data processing based on legitimate interests;
  • The right to data portability;
  • The right of restriction;
  • The right to deactivate cookies.

You may exercise Your rights of access to and rectification of the data by sending an email to privacy@eficad.com.


To enrich and perfect Your online experience, EFICAD uses « Cookies », similar technologies and services provided by others to display personalized content, appropriate advertising and store Your preferences on Your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. EFICAD uses cookies to help EFICAD to identify and track visitors, their usage of Sites, and their Sites access preferences. EFICAD visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sites, with the drawback that certain features of Sites may not function properly without the aid of cookies.

By continuing to navigate Sites without changing Your cookie settings, You hereby acknowledge and agree to EFICAD’s use of cookies.


The Sites may contain links to external sites that are not operated by EFICAD. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy and terms and conditions of every site You visit.

EFICAD have no control over, and assume no responsibility for the content, privacy policies, products, services, or practices available at such third party websites.


If You have any complaints regarding EFICAD compliance with this Privacy Policy, please contact EFICAD first by sending an email to privacy@eficad.com. EFICAD will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with this Privacy Policy and in accordance with applicable law.

You also have the right to file a complaint with a competent data protection authority if You are a resident of the European Union, Iceland, Liechtenstein, or Norway.


If you have any questions or concerns regarding the processing of Your Personal Data, or if You wish to exercise any of your rights above, please contact EFICAD Data Protection Officer by e-mail at the following email address: privacy@eficad.com.


This Privacy Policy was last updated on December 12, 2019. However, EFICAD reserves the right to change or update this Privacy Policy at its sole discretion and without notice. The most up-to-date version can be found on the Sites.

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